Last Updated: August 27, 2025

1. Introduction
Optimum Property Services, LLC DBA Roof Saver FL ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.roofsaverfl.com or interact with us through other means.

Please read this privacy policy carefully. By using our Site and services, you consent to the practices described in this policy.

2. Information We Collect
We may collect information about you in a variety of ways.

A. Information You Provide to Us:

-- Personal Identification Information: We collect personal data you voluntarily provide when you contact us for an estimate, fill out a form on our Site, call us, or sign a contract. This includes your name, email address, phone number, property address, and any details about your roofing or property service needs.

-- Payment Information: If you make a payment, we collect payment information (e.g., credit card number). However, this data is processed directly by our secure third-party payment processors and is not stored on our servers.

-- Communications: Records of your correspondence with us, including emails, text messages, and call logs.

B. Information Collected Automatically:

-- Usage Data: When you visit our Site, we automatically collect information sent by your browser, such as your IP address, browser type, operating system, pages you viewed, the time spent on those pages, and other diagnostic data.

-- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons) to analyze trends, administer the website, track users' movements around the site, and gather demographic information. You can control the use of cookies at the individual browser level.

C. Information from Third Parties:
We may receive information about you from third-party service providers, such as lead generation services (e.g., HomeAdvisor, Angi) or social media platforms, if you engage with our profiles or ads on those platforms.

3. How We Use Your Information
We use the information we collect for the following purposes:

-- To provide, schedule, and manage the services you request (e.g., roof inspections, repairs).

-- To communicate with you, including responding to your inquiries and sending you service-related updates.

-- To process your transactions and send you invoices.

-- To improve our website, services, and marketing efforts.

-- To send you promotional communications, with your consent where required by law, about services, offers, and news we think may interest you. You can opt-out of these at any time.

-- To create estimates, contracts, and other business records.

-- To comply with legal obligations and protect our legal rights.

4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share information with:

-- Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., our CRM software, payment processors, email marketing service, subcontractors necessary to complete your project). These parties are obligated to keep your information confidential.

-- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

-- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.

5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our agreements.

6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:

-- Access and Portability: The right to request copies of your personal data.

-- Correction: The right to request that we correct any information you believe is inaccurate.

-- Deletion: The right to request that we erase your personal data, under certain conditions.

-- Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by using the "unsubscribe" link in those emails or by contacting us directly.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

7. Security of Your Information
We use administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

8. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete it.

9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Optimum Property Services, LLC DBA Roof Saver FL

PO BOX 951283

LAKE MARY, FL 32795-1283
1-877-662-0111
[email protected]